Last updated: March 2026
ProJohnson Consulting Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Creatara platform.
We are registered in England & Wales and comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (GDPR) where applicable.
Account Information: When you sign in with Google, we receive your name, email address, and profile picture.
Content Data: AI-generated content, templates, and scheduling preferences you create.
Payment Information: Processed securely by Stripe. We do not store your full card details.
Usage Data: How you interact with our platform, including pages visited and features used.
We use your information to: provide and maintain our service, process transactions, send important notifications, improve our platform, and comply with legal obligations.
We process your data based on: contract performance (providing our service), legitimate interests (improving our platform), consent (marketing communications), and legal obligations.
We share data with: Stripe (payment processing), Google (authentication), and service providers who assist our operations. We do not sell your personal data.
Under UK GDPR/GDPR, you have the right to: access your data, rectify inaccurate data, erase your data, restrict processing, data portability, object to processing, and withdraw consent. Contact us at support@creatara.ai to exercise these rights.
We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time.
We use essential cookies for authentication and optional cookies for analytics. You can manage your preferences via our cookie consent banner.
Your data may be transferred to countries outside the UK/EEA. We ensure appropriate safeguards are in place for such transfers.
For privacy-related enquiries: support@creatara.ai
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.